itsme Get started (eID) Skip to main content

Activate an itsme® account

You can activate your itsme account with your eID that has NFC.

What do you need?

Smartphone

Your smartphone

NFCIDDocuments

Your ID document (NFC enabled)

1. Download the itsme® app on your smartphone.

Open the itsme app on your smartphone. Ensure you locate the NFC symbol on the front or back of your identity document to confirm its eligibility.

app-store    play-store
Step=1_download, Device=Phone, Language=ENG Step=1_download, Device=Phone, Language=ENG

2. Enter your phone number.

and choose your country and identification method.

Step=2_phone nr, Device=Phone, Language=ENG Step=2_phone nr, Device=Phone, Language=ENG

3. Scan the structured code on your ID document

For this step you'll have to enable your smartphone camera. Center the code on your ID document on the rectangle on the screen and wait for the digits of the structured code to light up.

Step=Scan, Lang=ENG

4. Read the identity data

Place your ID document against the top of the back of your device and try not to move your ID card while reading.

Step=NFC, Lang=ENG

5. Take a selfie

We compare the photo of your ID document with a selfie taken by you, to make sure it's you.

Step=Selfie, Lang=ENG Step=Selfie, Lang=ENG

6. Enter your verification code

You will receive a text message with a verification code (5 digits) from the number 8836. Enter it into the app.

Step=8_enter verification code, Device=Phone, Language=ENG Step=8_enter verification code, Device=Phone, Language=ENG

7. Choose your personal itsme code

Then choose your 5-digit personal itsme code and confirm. Go passwordless and activate your touch ID, fingerprint or face ID.

Step=Pin, Language=ENG Step=Pin, Language=ENG

8. Your digital identity has been successfully activated

You can use itsme to log in, create new accounts, confirm transactions, and sign documents.

Step=15_account activated, Device=Phone, Language=ENG Step=15_account activated, Device=Phone, Language=ENG

Need more info?

Watch the instruction video