Respect for your privacy
Your personal data is important and itsme® makes sure the strict privacy standards imposed by the EU are correctly implemented. We take this role very serious and that's why the app is always transparent and your personal data are processed securely.
You initiate each action
An itsme® action only starts after you have decided to. You click on the itsme® button on the partner’s website and a notification is sent to your app.
Check before each confirmation
Everything you do using itsme® is totally transparent. You can see in the app what data you are sharing, what you are doing and with which partner.
Never without your consent
You can clearly confirm or refuse an itsme® action in the app. Each itsme® action requires a validation from you, followed by your 5 digit secret code. So you stay in control at all times.
What personal data does itsme® process?
itsme® revolves around identity, security and privacy. We adhere to the principle of data minimisation and only collect data that is strictly necessary to provide an optimal service.
The data that we collect explained :
Identity data
This is all the data that identifies you: all the data from your eID card, your phone number and your e-mail address.
Security data
This includes certain technical information from your smartphone or the itsme® app you have installed.
Transaction data
These are all actions you have done with itsme®. This data allows you and the partner to keep track of what you have agreed (time, date, data and purpose).
Your personal archive
Record of itsme® actions
Do you want to know what data you have shared and with whom? You can review all the past actions in the menu of your itsme® app.
Search for "My history" in your menu. After confirming with your secret code, you can view details of your itsme® actions.
No more cookies on this website
itsme® takes your privacy and trust very seriously. So we do not collect or request any data that are not strictly necessary. That is why we no longer have any cookies on this website and we only process the data that are necessary to improve your user experience.
Data minimisation
Minimum data for maximum privacy
We ask our partners to only use itsme® to collect the data that are strictly necessary for their services. The principle of minimisation is one of the core concepts of the General Data Protection Regulation (GDPR).
"Personal data should be adequate, relevant and limited to what is necessary for the purposes for which they are processed (data minimisation)."
Your personal data is important
That’s why itsme® respects eIDAS, the European regulation for electronic identification tools, and GDPR, the European privacy regulation, resulting in the best possible protection of your data.
eIDAS: identity with level of assurance high
itsme® has been officially recognised by Europe as a reliable means of identification, at high level. The itsme® app meets the predetermined security conditions of eIDAS (European regulation on electronic identification and trust services for electronic transactions).
GDPR guidelines
The General Data Protection Regulation or GDPR comprises a series of rules designed to better protect the data of European citizens.
ISO: ISO/IEC 27001:2013 certified
itsme® is ISO/IEC 27001:2013 certified for the management of information security for the itsme® app. This emphasises the high standard of availability provided by itsme® services and the confidentiality and integrity of the user data.
For companies
Would you like to offer itsme® to your clients?
Many companies have already integrated itsme® as part of their digital strategy. To improve the security of customer authentication, to offer clients a better digital experience or to facilitate online signing. Whatever sector you operate in, itsme® is the ideal digital key.