Skip to main content

Respect for your privacy

Your personal data is important and itsme makes sure the strict privacy standards imposed by the EU are correctly implemented. We take this role very serious and that's why the app is always transparent and your personal data are processed securely.

  • You initiate each action

    An itsme action only starts after you have decided to. You click on the itsme button on the partner’s website and a notification is sent to your app.

  • Check before each confirmation

    Everything you do using itsme is totally transparent. You can see in the app what data you are sharing, what you are doing and with which partner.

  • Never without your consent

    You can clearly confirm or refuse an itsme action in the app. Each itsme action requires a validation from you, followed by your 5 digit secret code. So you stay in control at all times.

What personal data does itsme process?

itsme revolves around identity, security and privacy. We adhere to the principle of data minimisation and only collect data that is strictly necessary to provide an optimal service.

The data that we collect explained :

Your personal archive

Record of itsme actions

Do you want to know what data you have shared and with whom? You can review all the past actions in the menu of your itsme app. Search for "My history" in your menu. After confirming with your secret code, you can view details of your itsme actions.

No more cookies on this website

itsme takes your privacy and trust very seriously. So we do not collect or request any data that are not strictly necessary. That is why we no longer have any cookies on this website and we only process the data that are necessary to improve your user experience.

Data minimisation

Minimum data for maximum privacy

We ask our partners to only use itsme to collect the data that are strictly necessary for their services. The principle of minimisation is one of the core concepts of the General Data Protection Regulation (GDPR).

"Personal data should be adequate, relevant and limited to what is necessary for the purposes for which they are processed (data minimisation)."

Your personal data is important

That’s why itsme respects eIDAS, the European regulation for electronic identification tools, and GDPR, the European privacy regulation, resulting in the best possible protection of your data.

  • eIDAS: identity with level of assurance high

    itsme has been officially recognised by Europe as a reliable means of identification, at high level. The itsme app meets the predetermined security conditions of eIDAS (European regulation on electronic identification and trust services for electronic transactions).

  • GDPR guidelines

    The General Data Protection Regulation or GDPR comprises a series of rules designed to better protect the data of European citizens.

  • ISO: ISO/IEC 27001:2013 certified

    itsme is ISO/IEC 27001:2013 certified for the management of information security for the itsme app. This emphasises the high standard of availability provided by itsme services and the confidentiality and integrity of the user data.

A digital identity for a digital society

Keep up to date with the latest news about itsme and find out more about all the advantages itsme has to offer.

For companies

Would you like to offer itsme to your clients?

Many companies have already integrated itsme as part of their digital strategy. To improve the security of customer authentication, to offer clients a better digital experience or to facilitate online signing. Whatever sector you operate in, itsme is the ideal digital key.