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What do you need?

  • Your smartphone

  • Your ID document (NFC enabled)

  1. Step: 1

    Download the itsme app

    Open the itsme app on your smartphone. Ensure you locate the NFC symbol on the front or back of your identity document to confirm its eligibility.

    Download app

  2. Step: 2

    Enter your phone number

    and choose your country and identification method.

  3. Step: 3

    Scan the structured code on your ID document

    For this step you'll have to enable your smartphone camera. Center the code on your ID document on the rectangle on the screen and wait for the digits of the structured code to light up.

  4. Step: 4

    Read the identity data

    Place your ID document against the top of the back of your device and try not to move your ID card while reading.

  5. Step: 5

    Take a selfie

    We compare the photo of your ID document with a selfie taken by you, to make sure it's you.

  6. Step: 6

    Enter your verification code

    You will receive a text message with a verification code (5 digits) from the number 8836. Enter it into the app.

  7. Step: 7

    Choose your personal itsme code

    Then choose your 5-digit personal itsme code and confirm. Go passwordless and activate your touch ID, fingerprint or face ID.

  8. Step: 8

    Your digital identity has been successfully activated

    You can use itsme to log in, create new accounts, confirm transactions, and sign documents.

Need some help? Contact our support team.Opens in new tab