Skip to main content
Identification

Successfully onboard more customers

You can fully automate and digitize the enrolment of new customers. Get to know your customers in just a few minutes and create the ultimate first impression

  • Know your customers made easy

    Identify new customers with a simple click. With less time spent on filling out forms or scanning ID documents, you create a good first impression and people are less likely to drop out of becoming your customer.

  • Higher conversions

    Cut down on customer acquisition costs by successfully onboarding more users. With itsme, customer onboarding can result in up to 30% higher conversions rates!

  • Avoid fraud

    Let customers in, and keep fraudsters out. itsme offers reliable customer information and identity verification, in line with EU regulations and industry standards.

  • Meet regulatory obligations

    itsme offers identification services at the highest level of assurance and is compliant with EU regulations and industry standards. Onboard new customers while meeting regulatory requirements - fast and secure.

Onboard your new clients through the channel of your choice

  • User authorisation

    The user choses to sign up with itsme, authenticates and transparently gives consent to share their ID-data with your business via itsme.  

  • The data is securely transferred

    The identification process happens through the OpenID connect protocol (Authorisation Code Flow).

  • A new user is created

    Success! You have now onboarded a new client.

Reliable identity data and security data

Itsme retrieves data directly from official ID documents, which ensures that the data is reliable and consistent across different countries. The National Register Number, legal address and place of birth is only available in Belgium

  • First name
  • Name
  • E-mail
  • Phone number
  • Picture
  • Legal address
  • Nationality
  • Place of birth
  • Date of birth
  • Sex
  • eID card number
  • National Register Number
  • Device model
  • Device label
  • Device ID
  • OS
  • App name
  • App release
  • OS release
  • SDK release
  • Manufacturer
  • First name
  • Name
  • E-mail
  • Phone number
  • Picture
  • Nationality
  • Date of birth
  • Sex
  • ID document number
  • expiration date of the ID document
  • Device model
  • Device label
  • Device ID
  • OS
  • App name
  • App release
  • OS release
  • SDK release
  • Manufacturer

Talk to an expert

Our team is here to help and give advice.

Compliancy and certifications

itsme offers identity and signing services at the highest level of assurance and security. We are compliant and always in alignment with current EU regulations and financial, KYC and security guidelines.

  • eidas logo
    identity with Level of Assurance High (eIDAS)
  • eidas logo
    Qualified Trust Service Provider (eIDAS)
  • ISO 27001 Certified
  • General Data Protection Regulation
  • Payment Services Directive
  • Anti-Money Laundering
  • European Banking Authority
  • Network and Information System

FAQ about identification

  • How much does identification with itsme cost?

    itsme offers a price model that includes a fixed price based on the actual number of active users in a given calendar year. If you would like to have an offer for your company, please contact us via [email protected] 

  • Does digital onboarding with itsme comply with financial legislation and regulations?

    Yes, the know-your-customers process is an important part of AML obligations, which enables financial businesses to identify their customers and understand their financial behaviour.

  • Can citizens outside Belgium create an itsme account?

    Yes, Dutch and Luxembourg citizens can create an account with their passport or eID through NFC technology. More countries are coming up soon. Are you looking for a secure identity solution that you can use across Europe? Contact our team and let's discuss opportunities.

  • Is itsme free for end-users?

    Certainly! All citizens residing in countries where itsme is available have the option to freely download the itsme app from the App Store, Google Play Store. See here all the available countries.