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Where is itsme available?

Coverage and documents

Explore the list of countries where itsme is available, the types of ID documents accepted for activating an itsme account, and the specific ID data collected in the process.

  • Document support

    Have a look at our supported documents and country coverage. We are constantly improving our technology and currently support 14 nationalities.

  • Connecting Europe

    We are already across Europe. Ensuring every digital experience is smooth and reliable.

  • Trusted by + 1000 companies

    Over 1000 companies and several government institutions use itsme across their platforms, websites, and applications to offer a user-friendly and secure digital experience to their clients, users, employees, citizens, and other stakeholders.

Supported countries and ID documents

Discover the supported documents and coverage throughout Europe

Country
Passport
Identity card
Residence permit
BelgiumNot supportedSupportedSupported
DenmarkSupportedNot supportedNot supported
EstoniaSupportedSupportedSupported
FinlandSupportedNot supportedNot supported
FranceSupportedNot supportedNot supported
IrelandSupportedSupportedSupported
ItalySupportedSupportedSupported
LuxembourgNot supportedSupportedSupported
NorwaySupportedNot supportedNot supported
PortugalSupportedNot supportedSupported
SwedenSupportedSupportedNot supported
SpainSupportedSupportedSupported
The NetherlandsSupportedSupportedSupported
United KingdomSupportedNot supportedNot supported
  • Belgium
    • PassportNot supported
    • Identity cardSupported
    • Residence permitSupported
  • Denmark
    • PassportSupported
    • Identity cardNot supported
    • Residence permitNot supported
  • Estonia
    • PassportSupported
    • Identity cardSupported
    • Residence permitSupported
  • Finland
    • PassportSupported
    • Identity cardNot supported
    • Residence permitNot supported
  • France
    • PassportSupported
    • Identity cardNot supported
    • Residence permitNot supported
  • Ireland
    • PassportSupported
    • Identity cardSupported
    • Residence permitSupported
  • Italy
    • PassportSupported
    • Identity cardSupported
    • Residence permitSupported
  • Luxembourg
    • PassportNot supported
    • Identity cardSupported
    • Residence permitSupported
  • Norway
    • PassportSupported
    • Identity cardNot supported
    • Residence permitNot supported
  • Portugal
    • PassportSupported
    • Identity cardNot supported
    • Residence permitSupported
  • Sweden
    • PassportSupported
    • Identity cardSupported
    • Residence permitNot supported
  • Spain
    • PassportSupported
    • Identity cardSupported
    • Residence permitSupported
  • The Netherlands
    • PassportSupported
    • Identity cardSupported
    • Residence permitSupported
  • United Kingdom
    • PassportSupported
    • Identity cardNot supported
    • Residence permitNot supported

The available data

Itsme retrieves data directly from official ID documents, which ensures that the data is reliable and consistent across different countries. The National Register Number, legal address and place of birth is only available in Belgium

  • First name
  • Name
  • E-mail
  • Phone number
  • Picture
  • Legal address
  • Nationality
  • Place of birth
  • Date of birth
  • Sex
  • eID card number
  • National Register Number
  • Device model
  • Device label
  • Device ID
  • OS
  • App name
  • App release
  • OS release
  • SDK release
  • Manufacturer
  • First name
  • Name
  • E-mail
  • Phone number
  • Picture
  • Nationality
  • Date of birth
  • Sex
  • ID Document number
  • Expiration date of the ID document
  • Document type
  • Device model
  • Device label
  • Device ID
  • OS
  • App name
  • App release
  • OS release
  • SDK release
  • Manufacturer
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Question on our coverage

  • Why is the National registration number and legal adress not available outside of Belgium?

    The process of setting up an itsme account in Belgium is different from that in other European countries. Outside of Belgium, we use NFC technology and do an advanced biometric facial scan to obtain and confirm the ID data. With this technology, we cannot obtain the legal address, or NRN.

  • Is itsme eIDAS compliant across Europe?

    Yes, itsme is recognized by eIDAS for its identity service at the highest level of assurance and is a recognized qualified Trust Service Provider.

    eIDAS aims to ensure that electronic transactions within the EU are more secure and legally recognized across borders. It's important to note that while eIDAS sets a common framework, member states may still have their own specific regulations and implementations. Therefore, if you have specific questions about the application or implementation of eIDAS in a particular country, it's recommended that you talk to our legal experts.

  • How do you activate your itsme account as a non-Belgian citizen?

    Depending on the country, you can use your ID card, passport or residence permit to install your itsme country. See our instruction video.

Get in touch

Our team is available to help and give advice. Schedule a call with our experts, learn more about our product and what it can mean for your business.
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