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Enable your customers to confirm their online transactions safely and easyly

Meet regulatory standards and secure your services with a Strong Customer Authentication (SCA) method that is also user-friendly. The most beneficial way to improve your conversion rate and increase your business security.

  • Improved conversion rate

    When transactions are made simple, the success rate undeniably goes up. With only a smartphone, customers can confirm a payment anytime, anywhere.

  • Compliant all the way

    Put those extra layers of security on your services with the itsmeconfirmation, fully compliant with PSD2 guidelines and other financial guidelines (AML/FAFT/ EBA).

  • Alternative to card reader

    An easy payment confirmation with a proven success rate in reducing fraud and bank credential theft. The details of the transactions and the data shared are always very clear.

Secure payment confirmation

By enabling multi-factor authentication, itsme offers additional layers of security to electronic payments. We are a certified electronic identity (eIDAS) with Level of Assurance High. With itsme you can verify the identity of your customers whilst ensuring data privacy and security standards are upheld.

Clear consent mechanism

The smooth and crystal-clear way of confirming or refusing online purchases: every action with itsme is fully transparent and in line with GDPR regulations. the customers know exactly what data they will be sharing and with whom.

Dynamic linking

With an itsme confirmation, more contextual information on the transaction is shared. Every action has a unique authentication code and each transaction is linked to its amount and the recipient of the payment. The action is clear for the customer and none of the details can be altered, preventing social engineering attacks.

Are you compliant with PSD2?

Having a Strong Customer Authentication (SCA) is required for all electronic payment services in order to make payments more secure and to improve consumer protection against fraud. A SCA requires means of authentication that uses at least two of the following elements:

  • Something the customer has

    Such as their smartphone and the installed itsme app.

  • Something the customer is

    Confirm an action with biometrics such as fingerprint or FaceID.

  • Something the customer knows

    Such as the personal itsme code that has 5 numbers and only they know.

Get inspired by our customer success stories

Discover and learn from our customers who trust itsme within their digital transformation. Join the ecosystem of more than 800 companies. Stay up to date with the latest trends and let's improve the digital experience of each citizen together.


Compliant digital ID in an ever-changing digital society

As a Qualified Trust Service Provider (QTSP) and a certified Electronic Identification Means (LoA High), itsme offers identity and signing services at the highest level of assurance and security. We are compliant and always in alignment with current EU regulations and financial, KYC and security guidelines.

  • eidas logo
    eIDAS - digital ID with Level of Assurance High
  • eidas logo
    eIDAS - Qualified Trust Service Provider
  • ISO 27001 Certified
  • General Data Protection Regulation
  • Payment Services Directive
  • Anti-Money Laundering
  • European Banking Authority
  • Network and Information System

Frequently asked questions about confirmation

  • Is itsme free for end-users?

    Yes, everyone with a Belgian, Dutch, or Luxembourg ID document can download the itsme app for free in the App Store, Google Play Store and Huawei AppGallery and install it.

  • Can I combine more than one itsme service for my business?

    Yes, itsme is a Digital ID that provides a service for every step of the customer journey. It offers a unique combination of identification (sign-up), authentication (login), confirmation, and electronic signature. Many partners in different sectors have already adopted itsme at every important customer touchpoint in their business.

  • How much does confirmation with itsme cost?

    itsme offers a price model that includes a fixed price for unlimited usage of itsme for identification, authentication and confirmation services based on the actual number of active users in a given calendar year. If you would like to receive an offer for your company, please contact us via [email protected] 


Would you like to know more about the itsme ecosystem and the open ID connect standard? Deep dive into our product and the itsme identity scheme and get started today.

Technical integration documentation

itsme created an open ecosystem that allows everyone to become a member of the itsme Scheme. Read our technical information and learn how you can easily integrate our services.

Business information and guidelines

We will guide you on how itsme works and how it will fit with your business needs.

Level up your business processes with a qualified electronic signature

In a digital world, people expect a digital way to sign. Including the itsme signature for all your business documents is the most important step in digitising your paper workflow. Itsme Sign provides:

  • A Qualified Electronic Signature

  • The highest security possible

  • More sustainable business processes

Discover how confirmation can benefit your business

Our team is here to help and give advice. You can schedule a call with an expert to discuss your needs. Get to know more about our product and what it can mean for your business.