An sms or an email form itsme^® with a link? That's fishy!

itsme^® guarantees it will NEVER send you a link in a message to reactivate or update your account. Not by text message. Not via e-mail. Don’t be fooled: NEVER click on a suspicious link. ALWAYS take any itsme^® action via the itsme^® app.

Scammers may be able to send fake messages via text, e-mail or even by telephone, but they can not send notifications to your personal itsme^® app to log in for example. Only websites and apps of our partners are able to do this. And that is precisely what makes itsme^® so secure. All online actions must take place via the itsme^® app: it’s the ultimate guarantee for your online security.

• Do you need to reactivate your account? Then always start in the itsme^® app or from the website www.itsme-ID.com. NEVER follow a link in an e-mail or text message because that is shady!

• itsme^® will never ask you in an e-mail, by SMS or by phone to reactivate your account or to enter your bank details again.

• Always check the sender of your e-mail and the link to which it directs you. For itsme^® actions, the link is www.itsme-ID.com.

• Never give your bank details over the phone or via (a link in) an e-mail.

• Safeonweb.be gives you a few more basic rules to recognise phishing and you will find extensive information and tips on how to surf the Internet safely.

Did you receive a suspicious e-mail or sms? Send it to [email protected]