An sms or an email form itsme® with a link? That's fishy!
If there is a link, it’s fishy and not from us!
itsme® guarantees it will NEVER send you a link in a message to reactivate or update your account. Not by text message. Not via e-mail. Don’t be fooled: NEVER click on a suspicious link. ALWAYS take any itsme® action via the itsme® app.
Trust the itsme® app.
Scammers may be able to send fake messages via text, e-mail or even by telephone, but they can not send notifications to your personal itsme® app to log in for example. Only websites and apps of our partners are able to do this. And that is precisely what makes itsme® so secure. All online actions must take place via the itsme® app: it’s the ultimate guarantee for your online security.
Don’t be fooled: 5 itsme® tips against phishing
Do you need to reactivate your account? Then always start in the itsme® app or from the website www.itsme-ID.com. NEVER follow a link in an e-mail or text message because that is shady!
itsme® will never ask you in an e-mail, by SMS or by phone to reactivate your account or to enter your bank details again.
Always check the sender of your e-mail and the link to which it directs you. For itsme® actions, the link is www.itsme-ID.com.
Never give your bank details over the phone or via (a link in) an e-mail.
Safeonweb.be gives you a few more basic rules to recognise phishing and you will find extensive information and tips on how to surf the Internet safely.
Did you receive a suspicious e-mail or sms? Send it to [email protected]