Eneco is the first energy provider to use itsme®
We are happy to announce that Eneco is the first energy provider where consumers can use itsme®. With the new itsme® integration, Eneco aims to simplify an increasingly complex energy landscape by putting customers in control of their energy usage.
Using the MyEneco platform, Eneco's customers can easily log via itsme® to monitor their energy consumption, request invoices, and update data. Customers can also adjust advance payments, arrange a move, or change address details. All from the comfort of their own home without having to call customer service. All this will reduce customer support tickets and costs for Eneco.
Ensuring easy and secure access is very important. Thanks to the itsme® login, Eneco prevents fraudulent activity and keeps phishers at a safe distance. Additionally, every login is simple, familiar, and done with the user’s explicit consent. This combination of high security and user-friendliness is one of the main reasons why Eneco has chosen itsme®.
“Relieving our customers of their administrative burdens is more than just an empty slogan for us. Our customers need to have a simple, familiar and secure way of using our digital services. Opting to work with itsme® was an obvious choice: their commitment to user-friendliness and reliability goes hand in hand with our desire to be one of the top players digitally. As the 3rd largest energy provider in the country, our aim is to set the tone for everyone else.”
Bert Clinckers, managing director of Eneco Belgium
The most reliable cross-sector app
itsme® is being used across various industries, including all Belgian banks, insurers, document platforms, telecom providers, and health services. And with Eneco going live, the energy sector and its customers can experience the benefits of using a safe and user-friendly digital identity.